Privacy Policy – 30jil

1. Introduction

30jil is an online gaming and sports betting platform serving players in the Philippines. We are committed to handling your personal information responsibly and transparently. This Privacy Policy describes the types of data we collect when you register an account, make a deposit, place a bet, or use any feature of the platform — and explains how that data is used, stored, and protected.

If you have questions about anything in this policy, you can reach us at [email protected]. We're committed to responding clearly and promptly.

2. Data We Collect

30jil collects personal information in the following circumstances:

2.1 Registration Data

When you create a 30jil account, we collect your full name, date of birth, email address, mobile number, and your chosen username and password. This information is required to create and manage your account.

2.2 Identity Verification (KYC)

Before your first withdrawal is processed, we require identity verification. You will be asked to provide a valid Philippine government-issued ID — such as a PhilSys National ID, driver's licence, passport, or UMID card — along with a selfie for verification. This data is collected to confirm your identity and to enforce the 21+ age requirement.

2.3 Financial Transaction Data

When you deposit or withdraw funds, we collect records of those transactions including the amount in PHP, the payment method used (such as GCash, Maya, online banking, or bank transfer), the date and time, and the reference number. We do not store full payment account credentials beyond what is required to process the transaction.

2.4 Gaming and Betting Activity

We collect records of your activity on the platform, including bets placed, games played, wager amounts, outcomes, and session history. This data is used to manage your account, settle bets correctly, and detect unusual patterns that may indicate fraudulent activity.

2.5 Technical and Device Data

When you access 30jil, we automatically collect certain technical information including your IP address, browser type and version, operating system, device type, and the pages you visit on the platform. This data helps us diagnose technical issues, improve platform performance, and identify suspicious access patterns.

3. Why We Collect Your Data

The personal information 30jil collects is used for the following purposes:

We do not use your personal data for unsolicited third-party marketing, nor do we build advertising profiles based on your gaming activity.

4. Data Sharing

30jil does not sell your personal information. We may share specific data with the following categories of trusted third parties, strictly to the extent required for each purpose:

• Payment processors: To facilitate deposits and withdrawals via GCash, Maya, online banking, and bank transfer in PHP.
• Identity verification providers: To conduct KYC checks and confirm the validity of submitted government-issued IDs.
• Fraud prevention services: To detect and prevent fraudulent transactions and account abuse.
• IT and hosting infrastructure providers: To operate, maintain, and secure the platform. These providers are bound by data processing agreements.
• Legal and regulatory authorities: If required by applicable Philippine law or by a court order, we may be required to disclose certain data. We will notify you where legally permitted to do so.

5. Data Security

The security of your personal data is a priority at 30jil. We use the following measures to protect your information:

• SSL encryption: All data transmitted between your browser or app and the 30jil platform is encrypted using industry-standard SSL/TLS protocols.
• OTP verification: Sensitive account actions — including login from a new device and withdrawal requests — require OTP (one-time password) confirmation sent to your registered mobile number.
• Access controls: Internal access to player data is restricted to authorised staff and is logged for audit purposes.
• Secure document storage: KYC documents are stored in encrypted, access-controlled storage and are not retained beyond the period required for verification and legal compliance.
• Ongoing monitoring: Our platform is monitored around the clock for unusual access patterns, suspicious activity, and potential security incidents.

While we take every reasonable measure to protect your data, no online platform can guarantee absolute security. If you believe your account has been accessed without your permission, please contact us immediately at [email protected].

6. Data Retention

30jil retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, regulatory, and operational obligations. Specifically:

• Account and registration data is retained for the lifetime of your account plus a minimum retention period after closure as required by applicable law.
• Transaction records and betting history are retained to support dispute resolution, auditing, and legal compliance.
• KYC documents are retained for the minimum period required by relevant anti-money laundering regulations.
• Technical and device data collected via cookies and analytics is retained for a shorter period and is reviewed periodically.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7. Cookies and Tracking Technologies

30jil uses cookies and similar tracking technologies to operate the platform effectively. Cookies are small text files stored on your device when you visit a website. Here is how we use them:

• Essential cookies: Required for the platform to function. They maintain your login session, keep your account secure during a session, and enable core features. These cannot be disabled.
• Performance cookies: Help us understand how players use the platform — which pages are visited most, how long sessions last, and where errors occur. This data is aggregated and does not identify individual users.
• Preference cookies: Remember settings you have chosen, such as language preferences and notification options.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use core platform features, but may affect the quality of your experience on certain parts of the site.

8. Your Privacy Rights

As a 30jil player, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data 30jil holds about you.
• Right to correction: If any information we hold is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can request that we delete your personal data, subject to any legal obligations that require us to retain certain records.
• Right to object: You can object to specific uses of your data, such as for platform analytics.
• Right to account closure: You can request that your 30jil account be closed at any time. Any remaining PHP balance will be returned after KYC confirmation.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable period and may ask for verification of your identity before processing your request.

9. Minors

30jil is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that an account has been registered by a person under 21, the account will be immediately closed and all associated data will be deleted in accordance with this policy.

If you believe a minor has created an account on 30jil, please contact us at [email protected] immediately so we can investigate and take appropriate action.

10. Updates to This Privacy Policy

30jil may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to our data practices. When material changes are made, we will notify registered players via the email address on file or through an on-platform notification.

The updated policy will take effect on the date it is published. Continued use of the platform after that date means you accept the revised terms. We encourage you to review this page periodically so you are always aware of how your data is being handled.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way 30jil handles your personal data, please get in touch with our support team.